Support

Write to support@ocalago.com. A person reads it. There is no ticket number and no form to fill in.

Reporting a problem

Tell us what you were doing, what you expected, and what happened instead. If you can, say which screen you were on and roughly what time it was. That is usually enough to find it.

Ocala Go is in early testing on iPhone through TestFlight. If you are a tester, the fastest way to send a problem is from inside TestFlight itself: take a screenshot while the app is open, and TestFlight offers to send it as feedback with the app version and your device attached. That saves you describing any of it. You can also just email the screenshot to the address above.

Android

There is no Android version. It is not being built yet and there is no date to give you. If you want to be told when that changes, the same address works, or join the list on the home page.

Your account and your data

You can delete your account from inside the app, in Profile. It removes your posts, comments, photos and profile. What the app stores and what it deliberately does not is set out in the privacy policy.

If you joined the list on this site and want off it, say so at that address and the record is deleted. It is an email address, an optional ZIP, and the date. Nothing else.